One Place Care
Care management & training
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For care homes and home-care agencies in England

Run a CQC-ready care service from one place.

Rota, care records, medication, staff files, training and inspection evidence, in one system your whole team can use on a phone. Choose what you need, and make it look and read like your service.

Start with one area, such as training or the rota, and add more as you go.

Today at a glance
Example data
Staff
24
Compliance gaps
3
Short-staffed shifts
2
Right-to-work check due in 6 daysCompliance
Holiday request waiting for a decisionPeople
Fall reported this morning, notification to sendIncidents
Manual handling renewed for 4 staffTraining

Home care

Rota, visit clock-in, care notes and medication on the doorstep, with every visit evidenced.

Care homes

Care plans, charts, medication rounds and staffing in one place for the whole home.

Supported living

Person-centred plans, incident reporting and safeguarding with the right notifications.

The platform

Five areas. Use all of them, or only the ones you need.

The same five names are in the menu once you sign in, so what you see here is where you will find it.

Care & rota

Plan the week, deliver the visits, keep the record.

  • Rota with availability, shift swaps and gaps flagged
  • Visit clock-in and clock-out, switched on per client and per carer
  • Client profiles, care plans and allergy alerts
  • Medication round, daily notes and care charts

People

Recruit safely, keep staff records straight.

  • Safer-recruitment checklists and document checks
  • Right-to-work and DBS tracking with reminders
  • Contracts, leave and holiday, supervision and appraisal
  • Zero-hours and working-time tools

Training & competence

Know who is trained, and prove it.

  • Care Certificate and 14 further modules, with assessments
  • Training matrix by job role, with renewal dates
  • Staff send in certificates; the system reads them for approval
  • Skills sign-offs by a senior

Quality & compliance

Inspection-ready every day, not the week before.

  • Ready for inspection view mapped to the CQC fundamental standards
  • Incidents, safeguarding and notifications to CQC with a live clock
  • Complaints, compliments and duty of candour
  • Audits, policies with staff sign-off, and data protection tools

Made yours

It looks and reads like your service.

  • Your name, logo and colour on every screen and email
  • Your own words: “people we support”, “carers”, “colleagues”
  • Switch off the areas you don’t use
  • Your own extra fields, checklists, policies and training rules
One system, three views

Built for the office, the doorstep and the family.

The office view

For managers

One overview of what needs a decision today: gaps, expiries, open incidents, short-staffed shifts. Everything else a click away.

On their phone

For care workers

Their shifts, the people they support, notes and medication to record, training to do, and a one-tap way to report a concern. Works in the browser; no app store.

A calm, read-only window

For families

With the person’s agreement, relatives see the care plan sections you choose to share and who is visiting next.

Training that proves itself

The Care Certificate, plus the clinical and practical ground around it.

The 15 Care Certificate standards from Skills for Care and Health Education England, plus 14 further modules: end of life care, diabetes, falls, epilepsy, pressure ulcer prevention, learning disability and autism awareness, moving and handling, recognising medical emergencies and more. Each lesson shows its review status and date.

Assign

Give the whole course, or the lessons that fit a care setting.

Assess

An 80% pass mark, scored on the server, never in the browser.

Certify

A certificate with a public link anyone can check, valid for 12 months.

Renew

Renewal dates flagged to the worker and the manager automatically.

CC · 15 STANDARDS + 14

Care Worker — Care Certificate

Skills for Care & Health Education England — The Care Certificate
98 lessons
~13h duration
Already have certificates from elsewhere? Staff send them in from their phone, the system reads the details, and a manager approves them onto the training record.
Security and privacy

Care records are sensitive. It is built that way.

Your organisation is walled off

Every organisation’s records are separated in the database itself, not just hidden on screen. Staff in one service can never see another’s.

Two-step sign-in for managers

Managers sign in with a code from an authenticator app as well as a password.

Who looked, recorded

Opening sensitive records such as right-to-work documents is logged, so you can answer who saw what.

Keep it, then let it go

Tools for keeping and deleting records follow UK guidance for each kind of record, with managed deletion and a data-subject export.

Checked every time we change it

A repeatable security check tries to break in as an outsider, a colleague and another company before each release.

Evidence, not promises

A customer information pack drafts your privacy notices and records of processing. A data protection adviser should review it before you rely on it.

Pricing

Pay for the people you support and the areas you use.

Tell us the size of your service and which areas you want, and we will send a clear quote. No long procurement, and you can start with one area.

Ask for a quoteIndividual Care Certificate

Questions we get asked

Does CQC approve care software?

No. CQC does not approve or endorse software. What it looks for is evidence that you are safe, effective, caring, responsive and well-led. The Ready for inspection view maps what you record to the fundamental standards so you can see the evidence and the gaps.

Do my care workers need to install an app?

No. It works in the phone’s browser, and can be added to the home screen so it opens like an app.

We don’t need everything. Can we switch parts off?

Yes. Each organisation chooses which areas it uses. Switched-off areas disappear from menus and home screens, and nothing is deleted if you switch one back on.

Can we use our own wording and branding?

Yes: your name, logo, colour, welcome message, and your own words for the people you support and your staff.

Is it only for England?

It is built around CQC regulation in England. Services in Wales, Scotland and Northern Ireland are regulated differently; ask us before assuming it fits.

See it with your own service in mind.

Email arron@arronpartners.co.uk directly: a real inbox, a real reply.

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